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Work Requires Soft Skills.

2010/12/10 11:27:00 43

In a company, managers may often think about such problems as how to make the members of the personalized R & D team maintain an efficient cooperation to improve the development process, and how to establish an orderly and standardized work.

Workforce

How to create a professional image of the company for the customers, in the final analysis, is to establish a very professional team.

From phone calls, meetings, talks to customers, colleagues and subordinates, there is no way to reflect the company's employees.

Professional spirit

Such skills are what employees must have in the workplace. Because of their artistry, we can call them employees' "soft skills", which means "soft skills", which is different from employees' expertise, technology and other "hard" skills.

A good employee is not only able to be competent, but also good at interpersonal communication, that is, "career maturity".

It can be said that the company's

Nature

It is to integrate into a team and make each employee a member of the team, no matter how open or independent of his personality.

For example, in Microsoft, though their employees are like hackers hacks, team work is the source of their success and continuous innovation. Enterprises must also encourage innovation based on team work.

Soft skills is the skill and art for employees to integrate into teams and work effectively.

Many internationally renowned companies attach great importance to this, and through training to "train" employees, while improving their professional knowledge and professional skills, they also pay more attention to standardizing their work behavior, business etiquette, communication skills, cooperation skills and interpersonal skills, and make them the "lubricants" for the company to run, enhancing the company's resultant force, cohesion and morale.

In terms of economics, knowledge capital includes human capital and structural capital.

After training the staff's knowledge and skills, the staff's human capital will be improved, and the improvement of their human capital will inevitably raise their expectations and demands for work. Therefore, the possibility of job hopping is also increasing. This moral hazard is the economic reason why many companies do not train or train their employees.

The main reason for soft skills upgrading is structural capital, which is based on its own organization and has certain specificity.

That is to say, this kind of capital is useful to our company, but it is of little value or even negative to other companies (because the management style, cultural background and requirements of different companies are not the same). If an employee hops into a company with different management and culture, the staff's inadaptability may have negative value for the new company.

Why do western companies emphasize their management models, corporate culture and staff norms, and strengthen the training of soft skills, which is the secret.

Therefore, for our domestic companies, human resources managers and general managers must make clear that they should improve their human capital through training, and at the same time, they must also improve their structural capital.

Moreover, training staff soft skills is indispensable for building an efficient, honest and innovative work team.